Digital Service I - Remote Service
Digital Solutions - Perfect interaction for efficient processes
What does Remote Service include?
- Processing your service requests via a ticket system
- Support through live video, voice over IP, chat and whiteboard functions
- Documentation of your service activities for each system can be viewed in the system archive
What are the advantages of Remote Service?
- Faster and easier support and solution finding through targeted communication via a ticket system (no e-mail traffic)
- Documentation, operating manuals and e-plans for each machine are digital and up-to-date available
Contact person
Alexander Schunk
📞 +49 9561 866-1368
✉ alexander.schunk@kapp-niles.com
André Wetz
📞 +49 9561 866-1685
✉ andre.wetz@kapp-niles.com